Ong's Optics & Contact Lens CentreOptometrist in Jurong West

“My spectacles broke right as I arrived at an interview venue – terrible timing! I brought them to Ong's Optics the very same day, and Jason was incredibly helpful. Knowing I had an event the next day, he patched up the broken part on the spot so I could still use my glasses straight away. He later updated me that the parts fitted that day were the best solution, since the original colour was no longer available. I was happy with that as it saved me a return trip – and it was all covered at no cost, even though the colour is different. Communication over WhatsApp was quick and clear throughout. Really appreciate the quick thinking, genuine care and honest after-sales service. Thank you Jason and team – highly recommended!”

“My dad has been driving for years without issue, so we expected his medical exam for license renewal to be straightforward. To our surprise, he didn’t pass the visual acuity test at the clinic. We immediately turned to our trusted optometrist, Dr Alex Ong from Ong’s Optics. Dr Ong quickly assessed my dad, prescribed new glasses, and gave him a reassuring explanation. Thanks to his care, my dad cleared the medical exam in time. This experience reminded us that vision health is just as important as managing chronic conditions as we age. Dr Ong’s insights on how nutrition supports eye health have also been invaluable. We’re grateful for his holistic approach and dependable support — truly the family optometrist we can always count on.”

“My family and I have been getting our glasses made at Ong’s Optics for many years now. Friendly staff and glasses/lenses are very reasonably priced. Alex is very patient and detailed when checking and prescribing our lenses. We know we are in very good hands.”

“Dropped by Ong's Optics due to a nose padding issue that several trips to my previous optician wasn't able to resolve. After seeing the issue I had faced, Carol had kindly assisted me with an air pocket nose padding and there was no pressure to purchase, her friendly personality and professionalism put my concerns at ease. Thank you very much Carol for the great experience! Look forward to be back again very soon.”

“Honest, detailed and professional service always. I have been visiting this place since I was a child (astig & myopia runs in the family genes). Every time we visit, the staff are always polite, friendly and very welcoming. Happy memories when I was a child. I’m still getting my lenses & specs done here even though I’m married & live in Bedok now. My son was diagnosed with astigmatism at age 3. Checks are thorough and specs are done well & fast. A life saver too when my son cracked the lens and we needed urgent replacement. Son is now in primary school. We plan to start ortho k lenses with Alex as there’s no one else I trust my son with. Highly recommend this place, especially if you have young children!”