Optic FocusOptometrist in Toa Payoh

“I recently visited this optician to get a new pair of contact lenses, and I had a great experience. The staff were very professional, knowledgeable, and incredibly patient throughout the whole process. They took the time to explain the different types of lenses, answered all my questions, and made sure I was comfortable before making a decision. I never felt rushed, and their excellent service made the whole experience smooth and reassuring. It’s not easy to find an optician that genuinely cares about their customers. I highly recommend this place to anyone looking for quality eye care and great service.”

“I had a very pleasant experience at this optical shop. The owner and staff provided excellent service and were professional, friendly, and helpful throughout the whole process. A special thank you to Geri, who was incredibly patient, kind, and sincere. She took the time to explain everything carefully and made me feel very comfortable. I’ve never met anyone as thoughtful and caring as her. Her service truly impressed me. Highly recommended for anyone looking for good service and a trustworthy optical shop!”

“We had a wonderful experience at Optic Focus @ TPY. The team was professional, patient, and especially caring with my daughter who was getting her new glasses. They took the time to explain everything clearly, ensured the prescription was accurate, and helped her choose a pair that suited her well. My daughter adapted to her new glasses almost immediately and absolutely loves wearing them, which says a lot about how well everything was done. The after-sales service was also excellent—they even followed up to check how she was adjusting to her new glasses, something we truly appreciated. Thank you for your exceptional service and genuine care. I highly recommend Optic Focus to anyone looking for a trustworthy optician, especially for families with young children!”

“Recently I purchased a spectacle from Optic Focus—mainly because the designs on display winked at me (and I hadn’t even worn my newly revised prescription yet!). From the moment I walked in, it was a unique experience. The staff were friendly, patient, and somehow managed to make me try more frames than a Bollywood hero has costume changes. I finally zeroed in on one and asked for Zeiss lenses made of glass. The saleslady gave me a look that said, “Sir, you must be the last surviving member of the Glass Lens Fan Club.” She explained that hardly anyone asks for them nowadays and that delivery would take a while. I told her I was in no hurry—after all, good vision is worth the wait (and I wasn’t planning to read the fine print on my medical insurance policy anytime soon). A month later, I collected my new spectacles, and oh boy—what clarity! I now feel as happy as an eagle spotting its prey a kilometre below 😊. The salesperson, apart from being very knowledgeable, also gave me a mini masterclass on caring for my glasses—wisdom I wish I’d had earlier on in life. What impressed me most was her ability to explain the pros and cons so clearly—never once making me feel like I was being sold a rocket ship instead of spectacles. All in all, an awesome shopping experience. I’ll be back to Optic Focus for my future vision needs—unless, of course, AI and science team up to restore my eyesight to factory settings! 👓”

“I struggle to find my previous spectacle provider so I opt to check from the website for alternative and there I found this Optic Focus with all the good reviews. I made a try, I call to inquire then visit the shop. Ms Mandy and her colleagues are very accommodating. Thankful for your excellent service. I am satisfied with my eyeglasses. You've got my loyalty. I highly recommend Optic Focus to my friends and anyone looking for new eyeglasses.”