Network Employment AgencyOptometrist in Bukit Timah

“We had a wonderful experience with our agent, Juliana, and would highly recommend her to anyone looking for a domestic helper. Due to our urgent need for a replacement helper, Juliana acted very quickly. She coordinated with both her own agency and their sister company to arrange suitable candidates within a short period of time. She took the effort to understand our family profile and requirements, and the helpers she recommended were well matched to our needs. What we appreciated most was that she allowed us to conduct multiple face-to-face interviews with different helpers. This gave us the opportunity to get to know each candidate better and make a more informed decision, which we felt was much more reassuring than relying on a single interview. In the end, we selected a helper from their sister company. Even though the documentation and processing were handled by the sister company thereafter, Juliana did not simply step away. She continued to follow up with us promptly, checked on our progress, and remained responsive whenever we had questions. Her dedication and commitment to customer service truly stood out. Thank you, Juliana, for your professionalism, efficiency, and genuine care throughout the entire process. We really appreciate all your help and would not hesitate to recommend you to other families looking for a reliable maid agency.”

“Had a horrible experience with this Agency, placed a helper confirmation on 25 March and lead-time was mention 6-8 weeks, so I tell her that I'm expecting the helper on 1st of June. and she assure me that no problem. more than enough time. and during this period, after sales closure Sales became totally unresponsive and sometimes uncontactable and she would tell you that she is on leave, MC, or sleeping the whole day during her leave. before getting the sales, she is enthusiastic and have a good follow up even during her off day. follow up on 1st week May, asking on the status of the helper as i didn't hear from her. and to my horror, she mention that the helper will be coming in 1st July and I tell her that 'NO, it's 1st June as per our conversation via WhatsApp. and after much follow up with her all the time, the helper came on 20th June which is 3 weeks late on my expected time. kept calling the outlet mainline, no answer and she tell me that she is the only person in that outlet. close shop when her off day, even during work day she doesn't answer too. and so we have the helper for 1 week and find that she is not a suitable candidate in the right fit of our household. then we ask for a replacement, which we are entitled to a unlimited replacement for 12 month with a top up of $525 + helper insurance. after we have chosen the right candidate for the replacement, she ask to top up $525 + $1100 + Insurance which is not as per our contract. This will be the first and last time i will engage her and the agency. I would not recommend this agency to anyone. save yourself from stress and look elsewhere for better service. Zero stars if I could”

“I highly recommend this maid employment agency in Singapore. Specially for Aldwin, he is truly exceptional—always patient, very responsive, and quick to address any concerns. He consistently provides high-quality service, and the maid we hired through him have all been reliable and well-trained. Overall, a very positive experience, and I’m very satisfied with the service provided!”

“I have engaged the agency for all my helpers since 2013. Initially we were unhappy with the agent cos we felt frustrated that helper is not good. But I think they really try their best to help. I went back to them to get my helpers. I would like to show my appreciation to Shirley. She is a very helpful agent. She might sound fierce and rude but knowing her she is not. She will help you when you text her for things you do not know for FDWs even though we have no contract with the agency. She give good advices. Thank you so much.”

“I finally found a great helper through Shirley's help in this agency after a load of nightmares with other helpers and agencies. Shirley is direct, prompt, responsive and knows exactly who to profile to me when I shared my requirements with her. Very happy experience! Look for Shirley if you are looking for a helper! 👍👍👍”