Y2k OpticsOptometrist in Woodlands

“I came to this store to buy glasses last year. At that time, there was a man probably the owner ， who had a very good attitude. He answered all my questions and provided excellent service. Today, I visited the store again, but I encountered this female staff member. Her attitude was really bad ,it felt like she wasn't even interested in doing business. She was unfriendly and only answered in short sentences. Her service attitude really needs improvement. Later, I checked the reviews on their website, and I saw that quite a few people have complained about this female staff member's attitude. You run a neighborhood business, relying on repeat customers. Your attitude and service really need to be even better, so that people will recommend your shop and come back to buy from you again.”

“I made my spectacles at this shop, and both the lady and her son were very helpful and friendly. I also purchased a box of contact lenses to try based on my existing prescription, and they even refunded me the extra amount I had paid — a very honest shop. When I found that the contact lenses did not fit well, they went the extra mile to recommend another brand and even ordered a trial box for me. Their service is excellent, and they are genuinely nice people.”

“Zoey is reliable and experienced, my children and I have been going to her to get our glasses over the past years. She provides the best customer experience I can ask for and she always initiates to help me choose the suitable frame designs for myself and my children. Their service delivery turnaround time is also fast and without much hassle.”

“I’ve been going to Y2K Optics for my contact lenses for a while now and have always been very satisfied with their service. Recently, I made a pair of glasses and was initially concerned about the thickness of the lenses. However, I was extremely impressed with the precision and quality — the lenses were crafted so well that the edges were barely noticeable. I would highly recommend Y2K Optics without any hesitation. Zoe and the entire team are always friendly, professional, and incredibly helpful with their advice and service.”

“I have been patronizing the spectacle shop for the past 15yrs. All time favourite optician husband and wife team. Very friendly and take detailed concern of our eyesight issues. Although they are a small neighbourhood shop but they have their own personal touch and best professional service 👍🏼👍🏼👍🏼”