ZYSFA EYEWEAROptometrist in Kuala Lumpur

“I purchased a pair of glasses for nearly RM800, supposedly of high quality. However, within just 1 months, the metal frame began to rust and develop mold, especially around the ear & nose area, causing itchiness, pain, and skin irritation. When I tried contacting the store, they refused to take responsibility, claiming the damage was not covered under warranty even though it was clearly a material defect, not caused by misuse. The lenses also scratched very easily and developed permanent watermark stains even with proper daily care. For that such a high price, this is extremely disappointing. I understand the price was higher because I asked for UV filter and blue light protection, but I was never informed that the lenses is lack of anti-scratch or sweat-resistant which led to severe damage within just in a months. It explains why it rusted so badly with normal daily use. I continued wearing the glasses for years despite the discomfort, but now I feel like the need to speak up, so that others won’t become victims like me. For nearly RM800, this experience was absolutely not worth it, and I genuinely feel cheated as a customer. I will not return and do not recommend this place to anyone.”

“Alhamdulilah, layan mesra, harga rahmah, authentic lens and most important is support our local shop.recommended! Thanks for the spray lens gift!”

“Updated Review 26/7/2022: Zysfa has done their utmost to help us getting the multifocal that we need. They contacted Hoya reps and offer us for a meeting with Hoya in which we are grateful. Kudos to Zysfa’s Team! We got the lense replaced at no cost. We recommend all to come and visit their shops. Earlier Review: We bought multifocal Hoya from this shop in Dec 2021 and its doesn't function. They said they brought the spec back to Hoya for lense replacement but still it doesnt work. Upset when they told us to use the spec. Totally unacceptable.”

“They strictly follow sop. Worth waiting, staff so kind and well explained. On top of that staff able to follow our requirement for spectacles. Reasonable price.”

“Friendly staff, gud service and d price of eyewares r reasonable, only setback is d parking lot.., wallahuaklam.”